Alternative Dispute Resolution
If you have any other questions about socks, you've always come to the right place. The service team will then clarify your questions or other concerns. Fortunately, there are rarely any problems with our socks. If something doesn't fit, we want you to know: We're happy to be your sock experts, and we're always available for you.
Alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and § 36 VSBG:
The legislator also obliges us to refer to the following EU platform for dispute resolution. The European Commission provides a platform for online dispute resolution (OS), which you can go to
find. We are willing to participate in an out-of-court arbitration process.